Frequently Asked Questions
Everything you need to know about your COSLUS beauty experience.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your COSLUS product, you can return it in its original packaging for a full refund.
Are COSLUS products safe for sensitive skin?
Yes, our beauty tools and skincare products are designed with dermatological safety in mind, using hypoallergenic materials and gentle technology suitable for all skin types.
Do your electronic beauty tools come with a warranty?
Absolutely. All COSLUS electronic devices include a 1-year limited warranty covering any manufacturing defects or technical malfunctions.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.