Returns & Exchanges

At COSLUS, we stand behind the quality of our beauty technology and offer a 30-day hassle-free return policy if you are not completely satisfied with your purchase. To ensure a smooth process, items must be returned in their original packaging with all included accessories.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare the Package

  Securely pack your COSLUS device in its original box, ensuring that the charging cables and user manuals are included to qualify for a full refund.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your authorization.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned device, your refund will be processed back to your original payment method within 5-10 business days.